Politique de confidentialité

Privacy Policy

This Privacy Statement explains how xn--genouillres-59a.com collects, uses and discloses your personal information in connection with the operation of the Genouillères platform.

WHAT INFORMATION DO WE COLLECT?
Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information that is linked to information that can be used to identify you directly or indirectly. Personal information does not include information that has been irreversibly anonymized or aggregated in a way that no longer allows us, whether in combination with other information or not, to identify you.

We will only collect and use personal information as necessary to comply with our legal obligations and to help us operate our business and provide you with the services you request.

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter the following information: your name, email address, postal address and telephone number. However, you can also visit our site anonymously.

HOW DO WE USE YOUR INFORMATION?
We use the information you provide to us for the specific purposes for which you provide it, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

To personalize your experience (your information helps us better respond to your individual needs)

To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)

To process transactions, including fulfilling your payments and delivering the purchased products or services requested. To administer a contest, special promotion, survey, activity, or other site feature.

To send periodic emails. The email address you provide for order processing, may be used to send you important information and updates pertaining to your order, in addition to occasionally receiving company news, updates, related product or service information, etc.

Legal Basis for Processing Personal Information
If you are located in the European Economic Area (« EEA »), our processing of your personal information will be based on the following: To the extent we obtain your consent for the processing of your personal information, such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (« GDPR »). If the processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual steps at your request, such processing will be based on Article 6(1) lit. (b) of the GDPR. Where processing is necessary for us to comply with a legal obligation, we will process your personal information on the basis of Article 6(1) lit. (c) of the GDPR, and where processing is necessary for the purposes of our legitimate interests, such processing will be carried out in accordance with Article 6(1) lit. (f) of the GDPR.

Please note that where you have given your consent to the processing of your personal information, you may withdraw your consent, for example by sending an email to contact@xn--genouillres-59a.com.com at any time, such withdrawal will not affect the lawfulness of any processing previously carried out on the basis of your consent.

YOUR RIGHTS
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal information we collect. You also have the right to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured, standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the confidentiality and security of your personal information, we may request information from you to enable us to confirm your identity and right of access to that information, as well as to search for and provide you with the personal information we hold. There are instances where applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal information we hold.

You can email us at contact@xn--genouillres-59a.com to exercise your rights. We will respond to your request within a reasonable timeframe. We will take all reasonable steps to ensure that your personal data is correct and up to date.

HOW DO WE PROTECT YOUR INFORMATION? You are responsible for the security of your username and password at xn--genouillres-59a.com. We recommend that you choose a strong password and change it frequently. Please do not use the same login information (email and password) on multiple websites.

That said, we implement a variety of security measures, including the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database, only to be accessible by those authorized with special access rights to such systems, and who are required to maintain the confidentiality of the information. After a transaction, your private information (credit cards, social security numbers, financial information, etc.) will not be stored on our servers.

Our servers and website are scanned and fully verified daily by Symantec’s McAfee Secure to protect you online.

DO WE USE COOKIES?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you have allowed this through your settings). This enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to help us better understand our website visitors. These service providers, however, are not permitted to use the information collected on our behalf except to directly help us conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (« Google ») to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services to help us improve our website and related services. The reports disclose website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications, or personalize applications for you. For example, when you share content using a social media sharing button like Facebook or Twitter, the social network that created the button will record that you have done so. Because of the way cookies work, we cannot access these cookies, nor can third parties access the data from the cookies we use.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you disable your cookies, some of our services may not function properly. However, you can still place orders by contacting Customer Service at contact@xn--genouillres-59a.com.

DO WE DISCLOSE INFORMATION TO EXTERNAL THIRD PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, fulfilling payments, delivering purchased products or services, sending you information or updates, or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

HOW LONG DO WE KEEP YOUR INFORMATION?
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.

THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

TERMS AND CONDITIONS
Please also review our Terms and Conditions section which sets out the use, disclaimers, and limitations of liability governing the use of our website on the Terms and Conditions page.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

CONTACT US
If you wish to exercise any of your rights as set out above, or if you have a question or complaint about this policy, the way in which your personal information is processed, please contact us by email: contact@xn--genouillres-59a.com.